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DSA Portal · Submission
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Action Needed
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A submitted application
needs your attention.
Hello {{$dsa_name}}, thank you for the application you submitted on behalf of your customer. After review, it was not approved in its current form.
The reason is set out below so you can correct and resubmit on your customer's behalf, where applicable.
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Application Details
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Customer
{{$customer_name}}
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Application Type
{{$application_type}}
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Application Ref
{{$reference_id}}
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Submitted On
{{$submitted_date}}
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Reason Not Approved
{{$rejection_reason}}
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Reviewed on {{$review_date}}
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Next steps
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1.
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Review the reason above with your customer and gather any corrected details or documents.
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2.
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Make sure the customer's details match their BVN/NIN records and that documents are clear and current.
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3.
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Resubmit from the DSA portal, or contact agent support if you need a hand.
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A reminder
Please share only the relevant information with your customer, and handle their documents and personal data responsibly and in line with your DSA agreement and applicable data protection rules.
Never ask a customer to share their password, PIN, or one-time codes — and never share yours.
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VISCOUNT
Licensed by the Central Bank of Nigeria
This is an automated message — please do not reply directly to this email.
© {{ $year }} Viscount. All rights reserved.
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