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Account Verification
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Re-Verification Needed
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Please re-verify
your account, {{$first_name}}.
As part of our ongoing compliance and account-security obligations, your Know Your Customer (KYC) verification has been deactivated.
To continue using your account fully, we'll need you to complete your KYC verification again. This helps us keep your account safe and meet Central Bank of Nigeria requirements.
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Current Status
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KYC Verification
Deactivated
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Restricted
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What this means
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Some account features are now limited — including certain transactions — until your verification is renewed.
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Your funds remain safe. Deactivating KYC does not affect the balance held in your account.
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Full access is restored once your re-verification is reviewed and approved.
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How to re-verify
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1.
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Sign in to your account and open the Verification section.
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2.
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Provide your current details and upload the required documents, ensuring they match your BVN/NIN records.
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3.
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Submit for review. We'll let you know as soon as your account is verified again.
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Stay safe
Always re-verify through the official Viscount app or website. Viscount will never ask you to share your password, PIN, or one-time codes by phone, SMS, email, or social media.
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Need help re-verifying? We're here · support.viscountmfb.com
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VISCOUNT
Licensed by the Central Bank of Nigeria
This is an automated message — please do not reply directly to this email.
© {{ $year }} Viscount. All rights reserved.
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