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Security Notification
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{{$changed_date}}
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Your device has been
changed, {{$first_name}}.
We're letting you know that your Viscount account has been successfully moved to a new device. For your security, your old device has been signed out and can no longer access your account.
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Change Confirmation
Device successfully changed
◉ Completed
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Complete KYC to Access Your Account
Now that your device has changed, you'll need to re-verify your identity before you can transact. Your account is temporarily restricted until KYC is complete.
Please have your BVN, NIN, and a valid government-issued ID ready. The process takes about 5 minutes from your new device.
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If you made this change, simply open the Viscount app on your new device and follow the KYC prompts to restore full access.
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This wasn't you?
If you did not authorise a device change, your account may have been compromised. Contact our support team immediately so we can freeze your account, reverse the device change, and review recent activity.
Viscount will never ask you to share your PIN, password, or one-time codes by phone, SMS, email, or social media.
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support.viscountbank.com
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VISCOUNT MICROFINANCE BANK LIMITED
Licensed by the Central Bank of Nigeria
This is an automated message — please do not reply directly to this email.
© {{ $year }} Viscount Microfinance Bank Limited. All rights reserved.
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